Privacy Policy

Our website www.drcollectoras.gr strictly applies the principles of personal data protection as provided for by International and European law regulating issues related to e-commerce (Directive 2000/31/EC, Presidential Decree 131/2003), as well as by Consumer Protection Law (L. 2251/1994) regulating distance selling, and the relevant provisions of Greek law (L. 2472/1997) on the protection of personal data, as amended by decisions of the President of the Personal Data Protection Authority and Directives 95/46/EC and 97/66/EC.

Purpose of Data Processing

In order to carry out any transaction through the online store and to complete an order, the customer will be asked to disclose certain personal information.

What Data Is Collected

When placing an order, identification and contact data will be requested, such as:

  • Full Name
  • Billing and Shipping Address
  • Contact Phone Number
  • E-mail Address

The company processes customer data in compliance with L. 2472/1997 for the purpose of order fulfillment and will under no circumstances disclose, publish, or sell it to third parties, unless required by law (L. 2225/1994).

Recipients of Personal Data

  • A) Authorized Employees: Authorized employees of the online store are responsible for executing and invoicing the order, as well as fulfilling obligations arising from the contract between the customer and the online store.
  • B) Payment & Transport Service Providers: The online store collaborates with payment service providers (e.g., banks) and shipping providers (e.g., courier companies) to execute orders. Providers only have access to personal data when necessary and are obligated to use it in accordance with this privacy policy and personal data protection laws.

Customer credit card details are NOT stored on the online store's platform.

Customer Communication

The online store uses the data provided during order placement to communicate regarding:

  • Order delivery
  • Customer confirmation and identification
  • Order processing/cancellation due to stock shortages
  • Updates regarding new products and special offers

Customers can choose not to receive promotional communications by sending an email to xxxxxxxxx.

Data Security

The company takes all necessary measures for data security and protection against accidental or unlawful destruction, loss, alteration, or unauthorized access, including the use of SSL/TLS encryption, Firewalls, and restricted access via unique usernames and passwords.

Cookies

We use cookies to provide personalized services and content suited to your interests. You can adjust your cookie preferences via the "Cookies Settings" section in our website footer.

User Rights

Every user has the right to access, rectify, or erase their personal data, restrict processing, object to processing, and lodge a complaint with a supervisory authority, in accordance with the GDPR (Articles 13-20 of Regulation 679/2016). To exercise your rights, you may contact our data controller at xxxxxxxxx.

Jurisdiction

The above terms are governed by Greek Law, and any disputes arising from the application of these terms fall under the jurisdiction of the courts of xxxxxxxxx

 

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